The Directorate General for Post and Telecommunication (Direktorat jenderal Pos dan Telekomunikasi) (http://kominfo.go.id) is part of the Ministry of Communication and Information Technology (Departemen Komunikasi dan Informatika) and is the regulatory authority for telecommunications.
There are a number of telecommunication companies operating in Indonesia, however the main operators for cell phones are Telkomsel, IndoSat and XL Axiata. Landline phones are primarily managed by the majority state owned government entity Telekom Indonesia.
Since 2005, all users of prepaid mobile phones are required to
register their identity for security purposes at the point of
purchase of the sim card via text message. Subscribers are asked to
provide information such as name, address, place of birth, date of
birth and the number of an identity card. Internet access is widely
available throughout Indonesia through the same providers that
offer telephone services.
Telkomsel also has established an emergency response team called
TERRA (Telkomsel Emergency Response and Recovery Activity. TERRA is
tasked with responding during emergencies to accelerate the
recovery of telecommunication infrastructure and services in
disaster-hit areas. They also will assist in disaster mapping,
mobile communications and communication information applications
via mobile base transceiver stations (BTS).
For information on Indonesia telecommunications contact details, please see the following link:
4.11 Indonesia Additional Services Contact List
Telephone Services |
|
---|---|
Is there an existing landline telephone network? (Yes / No) |
Yes |
Does it allow international calls? (Yes / No) |
Yes
|
On average, number and length of downtime periods |
Rarely |
Mobile phone providers (List) |
|
Estimated availability and coverage (Approximate percentage of national coverage) |
All of the major providers offer 3G internet service in the larger cities. Network coverage outside of the cities can be inconsistent, depending on the telecommunication provider. |
Telecommunication Regulation
Radio Communications Licensing (for Rigs, Repeaters and or HTs)
for government and non-government agencies is currently performed
in two stages; a special telecommunications permit (Telsus) and
radio station license (ISR).
Telsus permissions are required for all government agencies who
want to use radio communications, while for Legal Entities /
Private, Telsus permissions are required for more than 80
communication devices and/or has more than 4 radio frequencies.
For Telsus permits no fees are charged, while the costs are
incurred on the second stage for processing the ISR, which is
issued in the form of SPP (Tax Payment) after the ISR is received
and approved by the Directorate General of Post and
Telecommunication
All costs incurred to obtain ISR are determined by the Directorate
General of Post and Telecommunication.
The applicant should fill the application letter and attached the
following documents:
- A copy of NPWP
- Design of Network Configuration
- Development Plan
- List of equipment/device
- A copy of certified proof of web Postel/SDPPI
- A statement that the data provided is correct and the devices used have been certified by the Directorate General SDPPI.
The application letter and supporting documents should be sent to the following address:
Direktur Jenderal Penyelenggaraan Pos dan Informatika
Up. Direktur Telekomunikasi Khusus, Penyiaran
Publik dan Kewajiban Universal.
Gedung Sapta Pesona
Jl. Medan Merdeka Barat No. 17, Jakarta - Indonesia
Regulations |
||
---|---|---|
Regulations on usage or import of: |
Yes / No |
Regulating Authority |
Satellite |
Yes |
Ministry of Communication & Information (MENKOMINFO) |
HF Radio |
Yes |
Ministry of Communication & Information (MENKOMINFO) |
UHF/VHF/HF radio: handheld, base and mobile |
Yes |
Ministry of Communication & Information (MENKOMINFO) |
UHF/VHF repeaters |
Yes |
Ministry of Communication & Information (MENKOMINFO) |
GPS |
No |
None, already registered by the supplier |
VSAT |
Yes |
Ministry of Communication & Information (MENKOMINFO) |
Individual Network Operator Licenses Required
Frequency Licenses Required
|
Existing Humanitarian Telecoms Systems
The current UN telecommunication systems are managed by UNDSS throughout Indonesia. Upon request, the system may be available for use.
Existing UN Telecommunication Systems |
|
---|---|
Organisations |
UNDP/UNDSS |
VHF frequencies |
18 |
HF frequencies |
13 |
Repeaters (Locations) |
16 VHF Channels (Jakarta, Banda Aceh, Bali, Kupang, Jayapura) |